Safety is Our Priority
Keeping our users safe
At My Soul Connector, your security is taken seriously. We verify members and conduct background checks to help reduce risks from catfishing, fraud, and unsafe behaviour—but no system is 100% fool proof. Not all criminal activity is known, and some individuals may not have offended yet. Our safety measures are intended as a strong guide, but we encourage all members to stay cautious, trust their instincts, and take care as they connect. This way, you can focus on building meaningful friendships and romantic connections with confidence—while staying aware and safe.
Public Background Checks
We partner with a trusted third-party provider to screen public records for only the most relevant offences—such as violent crimes, sexual offences, and serious fraud—not every minor infraction. Your personal data stays encrypted and is never stored on our servers. Our system only provides a simple pass or fail result. If a relevant conviction appears or your identity can’t be verified, access is paused—though you’re always welcome to appeal with additional documentation. No ID, no match; it’s that simple, so you can meet others with confidence.
To learn more about how we handle data, please refer to our Terms & Policies.
Staying Safe Online
Your safety is our priority at My Soul Connector. While our platform provides a secure space to meet people, it’s important to stay aware and trust your instincts. Here are some tips to help you connect safely online:
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Protect your personal information: Keep details like your home address, phone number, workplace private until you truly trust someone.
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Keep conversations on the platform: Use in-app messaging before sharing personal contact information, and be cautious if someone asks to move off-platform too quickly.
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Watch for red flags: Profiles that seem too good to be true, inconsistent information, or unusual requests may indicate scams or dishonest intentions.
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Avoid financial transactions: Never send money or financial information to someone you’ve only met online.
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Trust your instincts: If something feels off, pause or end the conversation, and use the platform’s tools to block or report the person.
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Be mindful of images and messages: Think before sharing photos, videos, or personal documents.
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Protect your devices and accounts: Use strong, unique passwords and avoid clicking suspicious links.
By combining these safety habits with the platform’s protective measures, you can focus on building meaningful friendships and romantic connections online with confidence.
For more information on how we handle your data please see:
Policies & Procedures
Staying Safe in Person
Meeting someone face-to-face can be exciting, but it’s important to stay safe. Here are some tips to help you feel confident:
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Meet in public places: Choose well-lit, populated locations like cafes, restaurants, or parks for the first few meetings with excellent phone signal coverage. Avoid private homes until you know someone well.
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Tell someone you trust: Let a friend or family member know who you’re meeting, where, and when you expect to return. Consider sharing your location temporarily via phone.
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Keep personal details private: Don’t share your home address, workplace, or other personal information until you’re confident in the person’s trustworthiness.
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Trust your instincts: If something feels off, leave safely immediately. Your instincts are a powerful safety tool.
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Ask for help discreetly: Use the universal hand gesture (palm out, thumb tucked, fingers folded) or ask for “Angela” at a pub or bar—staff trained in the scheme will help you leave safely or get assistance.
Follow this link for a video tutorial:
DomesticViolence Hand Signal | Use this if you’re in danger⚠️LIKE AND SUBSCRIBE #handsignals #shorts
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Stay alert and sober: Keep a clear mind, avoid accepting drinks from strangers, and stay aware of your surroundings.
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Plan your transportation: Make sure you have a safe way to get home and let someone know your travel plans.
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Clare's Law -formally the Domestic Violence Disclosure Scheme—lets you ask the police about a partner’s history of abusive behaviour. Under the “Right to Ask” or “Right to Know,” you can apply online, by phone, or at any station. If there’s a credible risk, the police will meet you face-to-face to share relevant information before you go any further.
Follow this link for a video tutorial: Clare’s Law
By combining these precautions with the platform’s safety features, you can enjoy meeting new people in person while staying aware, confident, and protected.
