Frequently asked questions
Unlike swipe-based apps, we focus on one meaningful match at a time, based on deep values and emotional compatibility. Alongside private matches, you can also join small, themed Community Chat Rooms to meet like-minded people and spark group conversations.
Yes. A valid government ID and live selfie are required to keep our community genuine. Without ID verification, you cannot access the platform.
Yes. We partner with a secure third-party provider who screens public records for only the most relevant offences (e.g. violent crime, sexual offences, serious fraud). We don’t see your personal documents or records — only a simple pass or fail result.
Yes. Your ID and background checks are handled securely by a trusted third-party provider. We never have access to your documents or results beyond pass/fail, and nothing from those checks is stored on our site. Any personal details you choose to share within your profile are encrypted and protected.
Their access is paused. They may appeal with additional documents, but they cannot bypass the checks. No ID, no match.
You complete an in-depth personality and values questionnaire. Our AI analyses your responses and selects one private, highly compatible match. Photos are only revealed if you both agree.
Yes! You can choose either or both. Romantic and Platonic matches are delivered one-on-one and private, and both romance and friendship users can also join Coffee Rooms to explore group conversations and connections. You will receive multiple platonic matches, to start growing your new circle.
Online, use the block or report tools immediately. In person, always meet in public, share your plans with a friend, and know you can discreetly signal for help using the universal hand gesture or by asking for “Angela” at a pub or bar.
Yes. You can delete your profile and data at any time via account settings.
Yes, but pricing is transparent: a one-time signup fee and a small monthly membership. This helps us cover safety checks and keep the community authentic.
