MSC Full User Guide
My Soul Connector™ is a revolutionary, AI-powered platform that helps you find deep, soul-level connections — whether for love or friendship. Unlike traditional apps, we start completely anonymous, so initial interactions focus on personality, energy, and shared values, not looks.
Your safety is our top priority. Every member completes a SoulMatrixâ„¢ Check, our proprietary system that ensures integrity and protects the community. Our AI-powered matching analyses your Soul Profile to identify the person who resonates with your heart, communication style, and emotional energy.
At My Soul Connector™, we’re safety-first, privacy-respecting, and connection-focused. It’s a space to explore meaningful, authentic relationships confidently, without pressure or superficial distractions.
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My Soul Connector™ is designed to create deep, soul-level connections in a way that’s safe, private, and meaningful. Here’s how it works:
Anonymous beginnings: Your profile starts completely anonymous, so initial interactions focus on your personality, energy, and shared values, not appearances.
Soul Questionnaire: You complete a detailed Soul Questionnaire about your values, communication style, and life priorities. This information feeds our AI-powered matching system, ensuring your matches resonate with you on a deep level.
SoulMatrix™ Check: Every member undergoes our proprietary SoulMatrix™ Check, which verifies identity and screens for behaviours that could threaten the community’s safety. Only verified members can access matches.
AI-powered matching: Our system analyses compatibility across multiple layers — values, energy, communication style, and emotional safety — to recommend your most compatible matches.
Connection and discovery: Once matched, you can communicate safely through our platform. Profile photos unlock only after a meaningful connection has been established, keeping the focus on genuine compatibility.
Friendship or romantic connections: Whether you’re seeking a soulmate or a deep friendship, MSC ensures every interaction is safe, intentional, and emotionally rewarding.
At My Soul Connectorâ„¢, we prioritise emotional safety, authenticity, and meaningful connection, giving you confidence to explore relationships that truly resonate.
My Soul Connectorâ„¢ is designed for adults over 18 who are seeking a genuine, soul-level connection. We welcome only those who have no adverse convictions and are committed to creating a safe, trustworthy community.
This platform is for people who are looking for their perfect match — someone who truly resonates with their values, energy, and communication style. It is not for casual dating or superficial encounters; instead, MSC focuses on meaningful, authentic relationships where emotional safety and compatibility come first.
By maintaining these standards, My Soul Connectorâ„¢ ensures that every member can explore deep connections with confidence, privacy, and peace of mind.
At My Soul Connectorâ„¢, we start completely anonymous to ensure that initial connections focus on personality, energy, and shared values, rather than appearances.
This approach allows you to truly connect on a deeper, soul-level before visual impressions come into play. Profile photos only unlock once a meaningful connection has been established, so you can explore relationships with confidence, privacy, and emotional safety.
By removing the pressure of instant visual judgement, MSC encourages authentic interactions and helps you focus on what truly matters in a relationship.
Yes — to protect the safety and integrity of our community, all members must complete a SoulMatrix™ Check, which includes verified ID.
Providing your ID helps us confirm that every member is genuine and trustworthy, keeping the platform safe and secure for everyone. Your information is handled confidentially and securely, and is never shared with other members.
By completing this step, you can join MSC with confidence, knowing that every connection is authentic, verified, and protected.
Unfortunately, a valid form of ID is required to complete the SoulMatrixâ„¢ Check and join My Soul Connectorâ„¢. This step is essential to maintain a safe, trustworthy community where every member is verified.
If you do not have a valid ID, you will not be able to access matches or make payments. We recommend obtaining a government-issued ID so you can fully participate in the platform and enjoy safe, meaningful connections.
Your privacy is always protected, and your information is handled securely and confidentially during the verification process.
At My Soul Connectorâ„¢, we verify your ID before taking any payment to ensure that every member is genuine and verified.
This step helps reduce risk and maintain a safety-focused community, ensuring that only members who have passed our verification process can access matches. While we cannot guarantee the behaviour of others, this process helps create a trusted, verified environment for exploring meaningful connections.
By verifying ID first, MSC prioritises integrity, trust, and accountability, giving you greater confidence when interacting with other members.
The SoulMatrix™ Check is designed to help maintain a safety-focused and trustworthy community by verifying members’ identities and reviewing basic publicly available records.
It is important to note:
The check only uses publicly available information.
Some offences or concerning behaviour may not be publicly recorded or detected, so not all past issues are captured.
No system can guarantee that every member is without risk — the SoulMatrix™ Check is about reducing risk, not guaranteeing safety.
For full details, please see our Safety & Security page.
By performing this check, MSC prioritises integrity, accountability, and trustworthiness, helping members explore meaningful, verified connections with greater confidence.
Once your account has been reviewed, we will email you to let you know whether your application has been successful or not.
If you haven’t received an email:
Check your junk or spam folder — sometimes messages can be filtered there.
Add the email address below, to your mailing list or contacts to prevent emails from going to junk.
If, after 7 working days, you still haven’t received a response, please email us at hello@mysoulconnector.co.uk, and we will help you resolve the issue.
The SoulMatrix™ Questionnaire is at the heart of My Soul Connector™’s AI-powered matching system, designed to help you find your most compatible connections. Here’s how it works:
Detailed questions: You complete a series of questions about your values, communication style, life priorities, and emotional energy.
Personality tests: Integrated personality assessments help identify your core traits and preferences.
Knock-out questions: Certain questions help ensure compatibility and filter out matches that are not aligned with your fundamental values.
AI-powered matching: Our system analyses all responses to recommend your most compatible matches, focusing on soul-level compatibility rather than superficial traits.
Learning and developing: The system learns from your interactions and feedback, continually refining future matches to better suit you.
The SoulMatrixâ„¢ Questionnaire is designed to ensure that your matches are thoughtful, compatible, and intentional, giving you the best chance of building deep, meaningful connections.
No — your SoulMatrix™ Questionnaire answers are completely private.
Matches are suggested based on compatibility, personality, and values, but your individual responses are never shared directly with another member. This ensures your privacy and allows you to answer honestly, knowing that the system will use your answers to make meaningful, AI-powered matches without exposing your personal information.
Your answers are only used by MSC’s matching system to create connections that truly resonate with your values, communication style, and emotional energy.
The SoulMatrixâ„¢ Check reviews basic, publicly available information to help verify the identity and integrity of members. This may include:
Government-issued ID verification to confirm your identity.
Public records that are legally accessible, such as court records or other publicly disclosed information.
It is important to note:
Not all offences or concerning behaviour may be publicly recorded, so some past issues may not be detected.
The check is intended to reduce risk, not guarantee safety.
For full details on what is included and how it is handled, please see our Policies and Procedures page.
Account approval at My Soul Connectorâ„¢ usually takes up to 7 working days.
During this time, we carefully review your SoulMatrixâ„¢ Check and ensure all information is complete and accurate. Once your account has been approved or declined, we will email you to let you know the outcome.
If you haven’t received an email after 7 working days, please:
Check your junk or spam folder.
Add us to your mailing list to prevent emails from going to junk.
If there’s still no response, email hello@mysoulconnector.co.uk for assistance.
This process helps maintain a safe, verified, and trustworthy community for all members.
If your SoulMatrixâ„¢ Check is not approved, you will not be able to access matches or make payments.
If you feel the outcome is unfair or incorrect, you have the right of appeal. For further information, please visit our Appeals Policies page or contact us directly at hello@mysoulconnector.co.uk.
This process ensures that MSC maintains a verified and integrity-led community, while also giving members a fair opportunity to resolve any issues.